Credit Repair Status Portal
If you are tired of getting phone calls asking “What have you deleted again” or “How many items are you working on” and want to deliver a high-quality, high-touch experience while reducing the cost of customer service the Status Portal is the answer. The online portal is a web-based hub for customers and affiliates to log in to. Customers have real-time access to account information including credit repair progress, notes, attachments and more. Affiliates can see the status for each customer they referred your company—making you the choice of every bank, realtor, car dealer, and more.
Your own company branding
It's easy to add your own logo, company information, and color scheme to the portal so that it looks like your web site. It's easy to do and there's no extra cost. Get the look and feel of a custom application at a fraction of the cost!
Easy to read charts and graphs
Eliminate phone calls asking “How many items have you deleted?” and “How many items are you working on?” The dashboard makes it easy to see how many items are deleted, repaired, past-due and currently in dispute.
Online credit repair agreements
Eliminate client fall-out by capturing your clients' electronic signature. When your client logs into the portal they will see your credit repair agreement. The system will auto date/time and IP stamp the agreement making it 100% legal.
Affiliates can login
Affiliates and referral partners are able to login and see all the customers they referred. They can check status, read/write notes, upload/download attachments and more. This way your affiliates are always up to date and happy!
Communicate securely
The notes system allows you to communicate with customers and affiliates securely. Notifications let you know when a customer or affiliate writes you a new note. And, because the notes are centralized everyone at your company can view.
File attachments
Getting documents to and from customers and affiliates securely is a key feature of the portal. Clients and affiliates can upload credit reports, dispute results and more. Attachments are stored under the customer record for safe keeping.
- Reduce customer calls. Customers no longer have to call and ask "What have you deleted again” or “How many items are you working on.” Instead they can login and see what's going on.
- Delivers a high-touch, high-quality experience for your customers.
- Present a professional image. Make your company appear to your customers and affiliates as if you spent thousands and thousands of dollars on your technology.
- Grow your business. Use the portal to market to new affiliates and referral partners. Show them that you will advertise for them every time a customer logs in.
